We are committed to protecting your personal information and abiding by our legal obligations and responsibilities under existing data protection legislation.
What Information We Collect
This website collects and uses personal information for the following reasons:
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. This data is used to determine the number of people using the site, to better understand how visitors find and use the web pages and to see their journey through the website.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Should you choose to contact us via the email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data. The data will be collated into an email which is protected by TLS which means that the email content is encrypted. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.
We may also as a result of your communications with us, hold and process personal information about you. The information we collect may include your:
- Phone number
- Email address
- Credit card information
How we use this information
This information is used to improve customer service, process enquiries through the website for internal record keeping and to process payments.
We do not share, sell or trade any personal information from users to others unless we have your permission or are required by law to do so.
How we store your personal information
As this website offer shopping online your account details, excluding any payment details, will be stored within this website’s database. The database has strict password protection and very limited user access.
Any contact details or agreements as a result of enquiries or orders are stored safely locked away. No card payment details are held except an unidentifiable payment terminal receipt such as provided by an ordinary store.
Retention of data
We will keep your personal information only for as long as necessary for the purposes for which it was collected, to provide you with services that you have commissioned. and to conduct our legitimate business interests. Contact details will be deleted when the work comes to an end.
About this website’s server
This website is hosted by LCN within a UK data centre.
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.